If you get emails (who doesn’t) you’ve likely see a little button in the email header or list to Unsubscribe — at least in Gmail.
Email providers like Gmail are getting more stringent about email headers and having an easy way for people to unsubscribe.
Our email list already has an unsubscribe function, but to comply with best practices we decided to also add unsubscribe headers to our emails from our email list.
But, in testing it, it seems that we clicked on our own unsubscribe header, sent to our admin email address. We thought, apparently, that would be OK and it would just unsubscribe us from our own email list for our admin email. No big deal.
What it did, in reality, is unsubscribe us from ALL admin notifications. So if you used our contact form, asked a question in our FAQ section, added a new post, we likely didn’t get notified. The exception seems to have been with getting notified about event submissions, for some reason. Those were still coming in.
So there are a few things I want to note here:
- If you sent us an email with our contact form, we have no way to recover it. We weren’t trying to ignore you. Please email us again, unless it was spam. Then don’t.
- If you asked a FAQ, we just found it and have responded.
- Know that if you click an unsubscribe header rather than an unsubscribe link in an email newsletter, you may be blocked from receiving ANY notifications from that email, not just newsletters. We, for some reason, did not realize this.
So the issue seems to be fixed now and we are, again, receiving notifications. But we feel a bit like this:
