Machine Embroidery File Policies

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Written by: Cheryl

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FAQ about machine embroideries for sale on this website.
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During the pandemic I got started with machine embroidery and while it’s not my primary focus right now, at the current time I plan to list some of my existing files and create a few more — hopefully more with an outdoorsy or PNWest-y theme (the furbies and things like that were for my daughter).

Please note the following if you are ordering machine embroidery files:

  • I test MOST of my files on a single-needle machine. A few of my older ones were developed and tested on an older multi-needle machine but I no longer have that.
  • The files that I list have all been tested at their current size. However, I test with a thick cut-away stabilizer (generally Sulky Cutaway Plus) and on Kona Cotton. I do NOT guarantee that the file will work on every type of fabric. You may need to test the design with a different stabilizer for different types of fabric. Additionally, I have a Brother machine and test with PES files. I include other file types but cannot test on every type of machine.
  • PES files were created with whatever the version of PES was at the time.
  • I do NOT give refunds on downloadable/digital products. I will try to help as much as I can if you are experiencing a problem and I am available. I do go away sometimes to take camping trips, bike rides, etc…so I will respond as promptly as I can.
  • I do NOT do free resizing, edits, etc. Doing that takes time. In the future, I may add options for having the file resized. However, sizing up or down dramatically can be problematic and I will not test resized designs as it takes fabric, thread, and lots of time — all of which are expensive.
  • I am not a factory and do not mass-produce t-shirts, etc. Sometimes, I may choose to make items with embroidery and sell them but I can only do so in small quantities.

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